Managed Services and Outsourcing

Collaboration services are a critical business component. The demands on IT Services are increasing even as IT budgets are static or reducing. LAN2LAN’s Managed Services allow organisations to be agile in responding to changing business needs, and can deliver fixed price solutions to the business.

LAN2LAN offer flexible Managed Services including.

• Outsourced helpdesk
• Server and Infrastructure Management
• Fully Managed environments
• Application Management

LAN2LAN’s Managed Services are delivered through a combination of telephone and email support, remote access, scheduled and ad hoc visits and regular workshop and review meetings. We support ‘on-premise’ systems as well as hosted - either at the customer’s data centre or within our own Tier 3 data centre.

Basic collaboration telephone support, in isolation, is like only going to the dentist when your teeth hurt. Managed Services can additionally offer the customer a regular ‘check-up’. This will minimise acute problems, and reduce the likelihood of ‘painful’ downtime and interrupted collaborative systems.

The regular monitoring and servicing of your collaborative systems by the LAN2LAN Support service team produces knowledgeable support of your environment. The LAN2LAN Support Consultants really become an extension of your IT Team. They become familiar with your requirements and work as trusted advisors to ensure you are getting the best performance from your collaborative systems.

To speak to one of our Collaboration & Messaging specialists, please complete the short form below