The passion for delivering clever networks with the unlimited possibilities to make a real business difference comes from the broad industry experience of LAN2LAN’s four founders.
Responsible for: Developing the business and establishing the clever technologies that will power successful organisations today – and tomorrow.
Originally trained as an accountant, Gary has been working with IT systems since the days when a computer the size of a house was needed to run the simplest accounts ledger. Once he saw the potential computing offered he moved into technical consultancy.
Those business roots are still a key focus of LAN2LAN today. “Our approach is always to understand the business requirement first. We look at the customer’s pain points, establish what they need and which solution – among those that we have established are the strongest on the market – is best for them.”
“That’s the LAN2LAN difference. Our customers tell us they like dealing with us because they know we’ll get the business done – and are friendly along the way.”
Responsible for: Developing IT strategy internally and service delivery for customers.
Successfully delivering technical solutions involves a good understanding of a customer’s network and what they are trying to achieve. “This has to be married to meeting project deadlines and budgets,” says Steve who is in charge of the 20–strong consultancy and technical services team.
“Our people become part of the customer’s IT team and will always go the extra mile to deliver the best solution.”
Originally working as a bio-technician for several academic organisations, Steve has been involved in providing IT solutions over the past 25 years, and has been responsible for the technical development of LAN2LAN’s solutions since the company’s foundation.
Responsible for: Smooth running of internal systems to support customer teams.
John got the technology bug early, as a store manager for WH Smith and helped set-up their Business Computer Centres. “I realised how cool technology was – and how clever it can make your business.” In particular, he was among the first to spot the vast potential of IBM/Lotus Notes for developing a truly collaborative organisation.
His retail background means that customer service is part of his DNA. “The LAN2LAN difference is that we care. As we’re not tied to particular vendors or product we can offer impartial advice. We aim to be your trusted advisor, who can be relied upon to help you get the most from your IT.”
Responsible for: Day-to-day management of the company.
Initially trained as a communications engineer, Pankaj has been working in the IT industry since 1986. An MBA from Liverpool University, he was the initiator of LAN2LAN’s pioneering move into mobile data services and promotion of the BlackBerry® in the market.
“We focus on key areas, such as collaboration and data networks, to deliver the business solutions that create clever networks. The fact that we do so successfully is shown by our client retention, which runs at an incredibly high level – about 95%”