To get the most from your mobile workforce you need to be able to take the customer information they capture and add it into your back office systems. In doing so, you don’t want the cost in time and money of re–entering the data. However, it is not always possible to use conventional digital tools, like the BlackBerry® or laptop. Traditional analogue tools – like the pen – need to evolve to suit the digital age.

No programming necessary

Using digital form software you can easily create and automatically deploy forms – without programming – for your people to use on their mobile devices.

The type of device can be cleverly adapted to one that fits the environment where users are working – for example, security guards on patrol might find that a laptop is too cumbersome to use, whereas a digital pen is ideal.

Making data collection quick and simple for mobile users means that information can be automatically collated centrally and used instantly.

Digital data capture enables you to:

• Deploy your core applications to mobile devices, quickly and cost–effectively
• Allow users to work when out of coverage, with data cached and sent once a connection is re–established
• Prevent data being lost or inaccurately re–keyed

Workflow on the move

There are different ways we can help you extend the technology behind digital data capture:

Flowfinity forms – as a Solutions Alliance Partner of Flowfinity Technology, we have the expertise to implement both the out–of–box products and more advanced solutions, such as using forms to create mobile workflow solutions.

PaperIQ – with this Digital Pen & Paper platform you can save meeting notes, contacts and tasks, or send emails and faxes using a digital pen to write them by hand. You can also connect to your enterprise systems by adapting your organisation’s existing paper forms for use with the PaperIQ Digital Pen. Enterprise data captured using handwritten forms can be pushed back to your BlackBerry or other mobile device for approval and further editing. In this way, old and new technology combine to leverage tangible user benefit from your BlackBerry or Windows Mobile investment.